SOCKET ERROR 3006

SOCKET ERROR TRYING TO CONNECT ERROR 3006

Issue -SOCKET ERROR TRYING TO CONNECT ERROR 3006

Cause - Lost connection to the NetEpay director PC.

Resolution -Check firewall status on the director station. If it is off insure that NetEpay is running and activated. If you still have issues check the stations receiving the error have the latest version of DSI Client, DSIEMVUS, and check the network settings/discovery for any issues.

OR

1. Open the Windows firewall. Select “Advanced settings”.

2. At the top left side, click “Inbound Rules”

3. On the right side at the top, click “New Rule”.

4. The New Inbound Rule Wizard will open. Select “port” for the new rule you’d like to create. Click next.

5. On the next screen “Protocols & Ports” make sure TCP is selected and Specific local ports is selected. Type in port 9000, 9100 for NETePay & GIFTePay, click next.

6. On the next screen make sure the “Allow the connection” is selected, click next.

7. On the Profile page make sure that Domain, Private, and Public are checked, click next.

8. On the Name page type in the name of your rule (example: NETePay GIFTePay Rule) and click finish.